At BioForge Nutrition, customer satisfaction is important to us. We take pride in offering premium supplements and high-quality branded merchandise. Please read our Refund & Return Policy carefully before placing your order.
Due to the nature of our products, many items are made to order or are consumable dietary supplements. For this reason, all sales are generally final.
However, we gladly assist customers if an item arrives:
If you experience any of these issues, please contact us within 7 days of receiving your order.
For health and safety reasons, we cannot accept returns or exchanges on:
If your supplement arrives damaged or defective, we will review your claim and, if approved, provide a replacement or refund.
Because our apparel, mugs, hats, and other merchandise are often produced through print-on-demand fulfillment, we do not accept returns for:
Please review all sizing information carefully before placing your order.
If your order arrives damaged, defective, or incorrect, please email us within 7 days of delivery with:
Our support team will review your request and work to resolve the issue as quickly as possible.
If your refund request is approved, your refund will be issued to your original payment method.
Please allow 5–10 business days after approval for your financial institution to process the refund.
Shipping charges are generally non-refundable, unless the return is due to our error.
Orders begin processing shortly after they are placed.
If you need to cancel an order, please contact us immediately.
While we will do our best to accommodate your request, we cannot guarantee cancellation once production or fulfillment has started.
We only replace items that are:
We do not offer exchanges for:
The following items are not eligible for return or refund unless they arrive damaged or defective:
Customers are responsible for return shipping costs unless the return is the result of:
If you have questions about your order or need assistance with a refund or replacement, we're here to help.
BioForge Nutrition
📧 support@bioforge-nutrition.com
🌐 https://bioforge-nutrition.com
Our team is committed to reviewing all requests fairly and resolving eligible issues as quickly as possible. Thank you for choosing BioForge Nutrition.
